Replacement Exclutions


Fabrics–fading or wearability. Customer modifications. Normal body depressions in mattresses. Damage caused by negligence, accident, or furniture used for purposes other than it was intended including commercial use. Damages or defects not reported within 5 days are excluded from its warranty. Please report any problems with original invoice so we can identify the provider and preceed with the manufactures warranty process, if any.

Exclusions:

  • Fabrics-fading or wearability 
  • Customer modifications including fabric protection 
  • Fabric protection 
  • Electrical components (other than motors) 
  • Customer modifications 
  • Normal body depressions in mattresses 
  • All Clearance (As-Is) merchandise 
  • Damage caused by negligence, accident, or furniture used for purposes other than it was intended including commercial use. 
  • Damages or defects not reported within 5 days 
  • We are not responsible for service items left at our facility for over 15 days.